IT Helpdesk Support

Service Description

Quick IT Helpdesk Support Need fast, reliable IT assistance to keep your business running smoothly? Contact me today for: 🔍 Rapid troubleshooting of hardware, software, and network issues ⚙️ Expert guidance on software installs, updates, and configurations 🚀 Process-improvement tips and automation recommendations 🔧 Optional helpdesk audit to optimize your support workflows 📧 Ready for a quick IT fix? Reach out now via email at Support@homestaylucy.com or Book a session to get started! PS. For urgent matters, I highly recommend calling or sending a text to 260-209-4659. 💻 Basic Tech Support – $30/hour (routine issues that don’t require deep troubleshooting or advanced setup) Printer setup & troubleshooting (connect, install drivers, paper jams) Email setup (adding accounts in Outlook, Gmail, Apple Mail, etc.) Installing standard software (Microsoft Office, web browsers, antivirus) Basic PC/Mac troubleshooting (slow computer, minor error messages) Operating system updates & application updates Password resets and account recovery assistance Setting up OneDrive, Google Drive, Dropbox sync Smartphone & tablet setup (email, apps, Wi-Fi) File organization (folders, desktop cleanup, simple backups) Setting up basic security software (antivirus, firewall, Windows Defender) Connecting peripherals (mouse, keyboard, webcam, external drives) Video conferencing setup (Teams, Zoom, Webex, etc.) Creating and managing user accounts (local users, Microsoft accounts) Training on common applications (Word, Excel basics, web browsing safety) 🔧 Examples of Advance Tech Support Jobs $50/hour Virus or malware removal Diagnosing and repairing system crashes or blue screen errors Setting up a new computer or migrating files from an old one Configuring a business email system (e.g., Microsoft 365, domain-based email) Networking issues (e.g., printer not connecting to Wi-Fi, slow internet troubleshooting) Installing and configuring specialized software or tools Data recovery from a corrupted or failing hard drive Securing a device after a phishing or breach incident