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Choose your pricing plan
Basic Support — "Essentials"
9$Every month+$300 Joining FeeFor individuals or very small businesses with occasional tech needs.- Email-based support (1-2 business day response time)
- Up to 2 support tickets per month
- Access to self-service help articles or FAQs
- Discounted hourly rate for additional work
Standard Support — "Professional"
29$Every month+$250 Joining FeeIdeal for growing teams or small businesses needing regular helpdesk support.- Priority email support (within 24 hours)
- Up to 5 support tickets per month
- 1 scheduled remote support session/month up to 30 minutes
- Software Updates and patch reminders
- Support for email & domain platforms
- 10% discount on one-off project or migration
Premium Support — "Business Plus"
49$Every month+$200 Joining FeeBest for small businesses that need proactive, fast, and personalized support.- Priority support (email + phone/Teams, same-day response)
- Unlimited tickets (fair use policy)
- 2 remote support sessions/month (up to 60 mins each)
- Workspace & account management (email, licenses, user tools)
- Basic device monitoring or health checks (if applicable)
- Quarterly IT checkup & recommendations
- 20% off one additional project work
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